Frequently Asked Questions

Are your products different/better than Home Depot/Lowe’s?

Yes. Our products are made with better quality parts. Products from Home Centers have more plastic parts, which do not last as long and break easier. Providing the best quality products and service is our goal.

Do you offer design services?

Technically no, but we do have professionals who can help you every step of the way, whether you need help designing the layout of your bathroom or kitchen, or assistance in choosing colors/styles.

Why shop at R.J. Walker as opposed to Home Depot or Lowe’s?

We are a local, family-owned business and we’ve been around since 1954. Most of our employees have been working here for 10, 20, 30, or more years, therefore we have the highest possible knowledge of the products we sell.

Best customer service. We pride ourselves on customer service. We spend more time with our customers than Home Centers, which allows us to get to know our customers which helps us point them in the right direction to find products they love.

We believe in supporting businesses that support you. When was the last time Amazon sponsored your child’s baseball team?

“Compared to chain stores, locally owned businesses keep dollars local longer, enriching the whole community. For every $100 spent at a locally owned business, nearly half goes back into the community and our tax base. For every $100 spent at a chain store, less than 15% is recirculated.” – localfirst.org

Does R.J. Walker provide installation?

No, but we work with many plumbers and contractors on a daily basis who we trust, therefore we can recommend reliable people to get the job done.